Last Updated: September 28, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the Quantum Roof Tech website, AI assistants, chatbot software, demo environments, dashboards, portals, automations, integrations, custom software, and related technology or implementation services (collectively, the “Services”).
Quantum Roof Tech is a brand owned and operated by Top Roof Marketing, LLC (“Company,” “we,” “us,” or “our”). By accessing or using the Services, you agree to be bound by these Terms.
If you do not agree, do not use the Services.
1. Description of Services
Quantum Roof Tech develops and supports practical business technology, which may include AI-powered assistants, website chat, knowledge tools, lead and inquiry routing, workflow automation, dashboards, portals, interactive tools, integrations, prototypes, and custom software.
The specific features, scope, deliverables, support, ownership terms, and pricing for paid projects may be further defined in a proposal, order, statement of work, subscription, or other written agreement.
The Services are tools and business-support resources only. They do not replace human judgment, qualified professional services, or direct customer communication.
The Company is not a roofing contractor, estimator, inspector, insurer, attorney, engineer, or other licensed professional unless a separate written agreement expressly states otherwise.
2. AI Output and No Professional Advice
AI-generated responses may be incomplete, inaccurate, outdated, or inappropriate for a particular situation. You are responsible for reviewing important outputs before relying on or publishing them.
The Services do not provide professional roofing, construction, engineering, legal, warranty, insurance, financial, safety, code, or pricing advice. Do not rely on automated responses as the sole basis for technical decisions, pricing, warranties, timelines, contractual commitments, or other consequential decisions.
3. No Guarantees
The Company does not guarantee:
- Any number of leads, inquiries, users, or customers
- Lead quality, conversion rates, adoption, or engagement
- Sales, revenue, profit, savings, or return on investment
- That AI output will always be correct, complete, or error-free
- Business outcomes of any kind
Results depend on factors outside our control, including traffic, market conditions, source data, third-party systems, user behavior, client follow-up, pricing, implementation, and business practices.
4. AI Guardrails and Defined Scope
AI assistants and automated workflows may be configured with business rules, access restrictions, escalation paths, and other guardrails. Depending on the deployment, these may include instructions to avoid:
- Inventing prices, warranty terms, technical claims, or commitments
- Promising timelines, outcomes, coverage, or eligibility
- Answering outside an approved business or technical scope
- Taking actions that require human approval
Guardrails reduce risk but cannot eliminate all errors. Clients should test deployments and maintain appropriate human oversight.
5. Client Content and Customization Responsibility
Clients may provide or approve company information, documents, instructions, workflows, service areas, product information, contact details, and other materials used to configure the Services.
You are responsible for:
- Having the right to provide and use materials supplied to us
- Reviewing client-provided or client-approved content for accuracy
- Ensuring your use of the Services complies with applicable laws, contracts, policies, and industry requirements
- Ensuring automated language and workflows align with your actual business practices
- Providing appropriate human review for technical, legal, safety, warranty, financial, or other consequential matters
The Company is not responsible for errors, misrepresentations, infringement, or liabilities arising from materials, claims, instructions, or business practices supplied or approved by a client.
6. Acceptable Use
You agree not to use the Services to:
- Mislead, deceive, defraud, harass, abuse, or spam others
- Violate applicable laws, regulations, contractual obligations, or intellectual-property rights
- Submit malware, malicious code, or material intended to compromise systems or users
- Attempt unauthorized access to accounts, systems, prompts, databases, or protected information
- Reverse engineer, scrape, copy, resell, or misuse proprietary software, prompts, logic, or documentation except as permitted by law or written agreement
- Configure an AI system to knowingly make false claims, unauthorized promises, or unlawful decisions
We may suspend or terminate access for misuse, security concerns, legal requirements, or material violations of these Terms.
7. Demos, Prototypes, and Beta Features
Demo, prototype, beta, experimental, or publicly accessible experiences are provided for evaluation and may be modified, limited, or discontinued at any time. They may contain incomplete features or behave differently from a production deployment.
Unless otherwise agreed in writing, demo and prototype experiences are provided “as is” and without guarantees of availability, accuracy, or fitness for a particular purpose.
8. Third-Party Services and Integrations
The Services may rely on or integrate with third-party AI models, APIs, hosting providers, analytics services, communications tools, CRMs, databases, or other platforms.
Third-party services may change, experience outages, modify pricing or terms, restrict access, or discontinue features. We do not control third-party systems and are not responsible for their independent acts, omissions, availability, or policies.
Where practical, we may modify or replace third-party components as technology and business needs change.
9. Intellectual Property
Unless a written agreement states otherwise, all rights, title, and interest in the Company’s pre-existing and reusable technology, software, frameworks, prompts, workflow logic, methods, templates, documentation, and platform components remain the property of Top Roof Marketing, LLC or its licensors.
Clients retain their rights in materials they provide to us. Ownership and usage rights for custom project deliverables may be defined in the applicable proposal, statement of work, or other written agreement.
No ownership rights are transferred except as expressly stated in writing.
10. Data and Privacy
Use of the Services is subject to our Privacy Policy.
Chat conversations, form submissions, account activity, and technical logs may be processed to operate, secure, support, troubleshoot, and improve the Services. Clients are responsible for their downstream use of lead, customer, employee, or other data collected through client-deployed Services.
11. Payment, Billing, and Cancellation
If applicable:
- Services may be offered through subscriptions, project fees, retainers, usage charges, or other agreed pricing
- Fees, payment schedules, cancellation terms, renewal terms, and included services may be stated in a separate written agreement
- Unless otherwise stated in writing, amounts already earned or incurred are non-refundable
The Company may modify generally available pricing or service packages with reasonable notice. Existing written agreements control where they state different terms.
12. Service Availability and Changes
We do not guarantee uninterrupted availability. Services may be unavailable because of maintenance, updates, security measures, third-party outages, internet failures, model-provider changes, or circumstances beyond our control.
We may change or improve features, providers, interfaces, workflows, or technical architecture over time, provided that any binding project commitments remain subject to the applicable written agreement.
13. Limitation of Liability
To the maximum extent permitted by law, Top Roof Marketing, LLC shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, revenue, data, goodwill, or business opportunities.
Unless a separate written agreement expressly provides otherwise, total liability arising out of or relating to the Services shall not exceed the total amount paid by you to the Company for the affected Services during the twelve (12) months preceding the event giving rise to the claim.
14. Indemnification
You agree to indemnify and hold harmless Top Roof Marketing, LLC and its officers, employees, contractors, and agents from claims, damages, losses, liabilities, and reasonable expenses arising out of your misuse of the Services, your content or business practices, your interactions with end users, or your violation of these Terms or applicable law.
15. Termination
We may suspend or terminate access for violations of these Terms, misuse, nonpayment where applicable, security concerns, legal requirements, or as otherwise permitted by a written agreement.
Upon termination, rights to use Services that are licensed only during an active subscription or agreement will end, subject to any surviving rights or obligations stated in a written agreement.
16. Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles. Unless a separate written agreement states otherwise, disputes shall be resolved in courts with appropriate jurisdiction in Ohio.
17. Changes to These Terms
We may update these Terms from time to time. The “Last Updated” date identifies the current version. Continued use of the Services after revised Terms become effective constitutes acceptance to the extent permitted by law.
18. Contact Information
For questions regarding these Terms:
Top Roof Marketing, LLC
d.b.a. Quantum Roof Tech
1130 E. Main St. #165
Ashland, OH 44805